WARRANTY EXCHANGE

For headsets and accessories: all opened items carry a 1 year manufacturers warranty from the date of purchase against defects. We will either repair or replace your item at our discretion. Please ship all warranty exchanges with original packaging to:

Dynamic Designs/Wholesale
Att: Warranty Exchange
71 South Cass Lake Rd SUITE B
Waterford, MI  48328.

Original receipt/packing slip must accompany all warranty returns. Be sure to include your customer number (or Ebay ID if Ebay purchase), order number, and date of purchase.

Our 2-way UHF/VHF Black Box radio units carry a 1 year manufacturer warranty from Black box. Warranty information is included with each unit.


RETURNS

Dynamic Designs offers the following Returns Policy: We want this to be an enjoyable experience for you. If you are unhappy with your purchase and the item and packaging are in the same condition as we sent it to you (unopened), we will refund 100% of the purchase price (minus shipping & customs fees), if we are notified within 3 days of receiving the item. Please ship all returns within 7 days to:

Dynamic Designs/Wholesale
Att: Return for Refund
71 South Cass Lake Rd SUITE B
Waterford, MI  48328.

Original receipt/packing slip must accompany all returns. Be sure to include your customer number (or Ebay ID if Ebay purchase), order number, and date of purchase.


CHECK/MONEY ORDER PAYMENTS

We will hold your order for 5 business days while awaiting payment. Orders will not ship until payment clears. Our payment address is:

Dynamic Designs/Wholesale
Att: Accounts Receivable
71 South Cass Lake Rd SUITE B
Waterford, MI  48328.

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